🚚 Product Availability & Dispatch
Some products are stocked in our warehouse; others are sourced directly from manufacturers, distributors, or partner warehouses. Dispatch may require additional processing or procurement time. Please wait for dispatch confirmation and avoid raising cancellation requests due to reasonable stock-related delays. Our team will proactively inform you of any significant delays or availability issues.
❌ Order Cancellation
Orders cancelled before dispatch are subject to a deduction of 3% + GST towards payment gateway and transaction processing charges. Once an order has been dispatched, cancellation requests cannot be accepted, as shipping and handling charges have already been incurred.
↩️ Returns & Refunds
We do not accept returns or provide refunds for products delivered correctly as ordered. Please verify product specifications, compatibility, fitment, and requirements before placing an order. Returns based on change of mind, incorrect selection, or compatibility assumptions will not be accepted.
🔄 Damaged, Defective or Incorrect Items
If you receive a damaged, defective, or incorrect product, report it within 7 days of delivery. The product must remain unused, uninstalled, and in its original packaging. Supporting photographs and an unboxing video may be required for verification. Claims submitted after this period may not be eligible.
📦 Return Shipping
For approved exchange or replacement claims, customers arrange and pay for the return shipment to our registered address. RideAdventure does not reimburse return courier, packaging, handling, or transportation costs. Please pack the product securely to prevent transit damage.
⚡ Installation of Electrical Accessories
Headlights, fog lights, wiring harnesses, auxiliary lights, and other electrical accessories must be installed by a qualified technician or professional motorcycle electrician. Damage from incorrect wiring, improper installation, modifications, short circuits, or use with incompatible electrical systems is not covered under warranty, replacement, exchange, or refund.
🏷️ Offers, Discounts & Clearance
Products purchased during promotional offers, festive sales, clearance events, combo deals, or discounted pricing are final sale items — not eligible for return, exchange, refund, or warranty claims unless explicitly stated on the product page.
💰 Pricing & Availability
Prices are subject to change without prior notice based on manufacturer, supplier, or distributor revisions. In rare cases of pricing discrepancies, stock synchronization issues, or technical errors, RideAdventure reserves the right to contact you regarding revised pricing or availability before dispatch.